Return Policy & Why It’s Important

At AcademyOfSacredScience, each item we create is crafted with the highest level of care and intention. Our products are designed to be deeply personal, carrying energies that are sensitive to their environment and the intentions of their users. Because of this, once an item leaves our hands, it embarks on its journey to fulfill its purpose with you—its intended guardian. To ensure the highest quality of your experience, please carefully review our return policy below.

Why We Cannot Accept Returns

Our candles and other spiritual tools are more than just physical objects; they are conduits of energy, crafted from ethically sourced materials and embedded with symbols, herbs, and crystals that are charged with spiritual significance. Once an item has left our space, we have no way of ensuring it will retain its purity and intended effects if handled by others, particularly if their motivations differ from yours. Additionally, each item undergoes unique rituals to charge it for its purpose, making it a one-of-a-kind creation. Returning these items could disrupt the energy and effectiveness that we work so hard to cultivate.

1. All Sales Final

All purchases made through AcademyOfSacredScience are considered final. To maintain the integrity and intention of each product, we are unable to accept returns or exchanges.

2. Exceptions and Special Considerations

We understand that each customer’s journey is unique, and we aim to offer compassionate support. If you experience an unusual issue, please reach out within 7 days of receipt via our [Contact Form]. Exceptions are made solely at our discretion and may be eligible for store credit or replacement, subject to availability. Please note that any approved return shipping costs are the responsibility of the customer.

3. Damaged or Defective Items

If an item arrives damaged or defective, please contact us within 3 days of receiving the product with photographs and a detailed description. We will work with you to provide a replacement or store credit as appropriate.

4. Return Process for Approved Exceptions

For any approved exception or replacement, items must be returned in original condition and packaging. Instructions for return and any associated costs will be provided by our team upon approval. Unauthorized returns will not be processed or refunded.

5. Final Decision

All decisions regarding returns, exchanges, or replacements are made at our sole discretion. We reserve the right to deny any request that does not align with our policy or if sufficient grounds for an exception are not met.

Thank you for understanding and respecting the care, intention, and unique energy behind each of our creations. We look forward to supporting your journey with the highest-quality spiritual tools and are here for any questions or concerns you may have.